Last Updated: January 2026

Privacy Policy – hh98 game

Your privacy matters to us. This policy explains exactly what data we collect, why we collect it, how it is stored, and what rights you have as an hh98 game player.

01 Who We Are and Scope of This Policy

hh98 game is an online gaming and sports betting platform operating at hh98game.pro. This Privacy Policy applies to all players and visitors who use our website, our mobile app, or any other service we provide under the hh98 game brand.

When we refer to "personal data" in this document, we mean any information that can identify you as an individual — either directly, such as your name or CNIC number, or indirectly, such as your device ID or transaction history combined with other data. We take the protection of that information seriously and handle it only in the ways described below.

This Privacy Policy should be read alongside our Terms and Conditions. By registering an account on hh98 game or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood how we handle your data.

Applies To: All registered players and visitors accessing hh98 game via hh98game.pro or the official mobile app. This policy covers data collected through all platform touchpoints.

02 What Personal Data We Collect

We collect personal data in several ways — information you provide directly, information generated through your use of the platform, and technical data from your device. Here is a breakdown of the main categories:

Category Examples How Collected
Registration Data Name, date of birth, email address, phone number, country Provided by you at sign-up
Identity Verification CNIC, passport copy, proof of address Uploaded during KYC verification
Financial Data PKR deposit and withdrawal amounts, payment method details, transaction history Generated through platform use
Gaming Activity Games played, bets placed, session duration, win/loss records Automatically recorded by the platform
Technical Data IP address, device type, browser, operating system, app version Collected automatically via your device
Communications Support chat transcripts, email correspondence Generated when you contact us

We do not collect data that is unnecessary for the operation of the platform. If a piece of information is requested during registration or verification, it is required for a specific, stated purpose.

03 How We Use Your Data

The data we collect is used exclusively for legitimate purposes related to running hh98 game. We do not sell your personal data to third parties for advertising or marketing purposes. Specific uses include:

  • Account creation and management: Your registration details are used to set up and maintain your account, allow you to log in securely, and communicate important account-related updates.
  • Identity verification (KYC): We are required to verify the identity of players before processing withdrawals and during routine account reviews. This helps prevent fraud and ensures that only account holders can access funds.
  • Processing deposits and withdrawals: Transaction data is used to process PKR payments via JazzCash, Easypaisa, Raast, Bank Transfer, cards, and mobile wallets, and to maintain accurate financial records for your account.
  • Delivering platform services: Gaming activity data is used to display your balance, bet history, and transaction records within your account dashboard.
  • Customer support: Communication records are retained so that our support team can assist you efficiently and provide consistent service across interactions.
  • Platform security and fraud prevention: Technical and behavioural data is used to detect unusual activity, prevent unauthorised access, and protect the integrity of the platform.
  • Promotions and personalisation: With your consent where required, we may use gameplay and deposit data to determine which promotions are most relevant to you — for example , Cricket or PSL-related betting offers during tournament seasons.
  • Responsible Gaming tools: We use gaming activity data to power self-exclusion, deposit limits, and session reminders available within your account settings.
We will never use your data in ways that are not described in this policy without first notifying you and, where required, obtaining your consent.

04 Legal Basis for Processing

Every time we process your personal data, we do so on one of the following legal grounds:

  • Contractual necessity: Processing required to fulfil the account agreement — such as verifying your identity, processing transactions, and delivering gaming services.
  • Legitimate interests: Uses such as fraud detection, platform security, and improving our services, where these interests do not override your own rights and expectations.
  • Legal obligation: Where we are required to collect or retain data to comply with applicable legal or regulatory requirements, including anti-money laundering checks.
  • Consent: For optional communications and non-essential data uses, we will ask for your consent. You can withdraw consent at any time by updating your account preferences or contacting support.

We will not process your data beyond these stated grounds. If the purpose or legal basis for processing changes, we will update this policy and notify you as appropriate.

05 Data Sharing and Third Parties

hh98 game does not sell, rent, or trade your personal data. However, we do share limited data with trusted third parties where it is necessary to operate the platform:

  • Payment processors: When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast, or Bank Transfer, the relevant payment provider receives the transaction data needed to process the payment. Their handling of your data is governed by their own privacy policies.
  • Game providers: The casino and live casino game studios that supply games to hh98 game may receive anonymised gameplay data for reporting and technical purposes. They do not receive your identity documents or financial details.
  • Identity verification services: During KYC, your identification documents may be processed by a third-party verification partner. This service operates under strict data protection standards.
  • Customer support tools: Our support infrastructure may involve third-party helpdesk software. Support conversations are handled within secure, access-controlled environments.
  • Legal and regulatory requirements: If required by law or a valid legal process, we may disclose data to appropriate authorities. We will not disclose more than is strictly required.
No Advertising Data Sales: Your personal data is never shared with advertisers, data brokers, or marketing agencies. Any promotional communications from hh98 game are based solely on your own platform activity and preferences.

06 Payment Data and Financial Security

All financial transactions on hh98 game are processed in PKR. Your payment data — including deposit amounts, withdrawal requests, and linked payment method identifiers — is handled with a high level of security.

We use industry-standard SSL (Secure Socket Layer) encryption across all data transmitted between your device and our servers. Full payment card numbers are never stored on hh98 game servers. Where card payments are involved, tokenisation is used so that your actual card details are held only by the certified payment processor.

  • All PKR transactions are logged with timestamps, method, and amount for audit and account purposes.
  • Withdrawal requests are verified against the account holder's identity before being approved.
  • Unusual transaction patterns trigger internal security reviews to protect your funds.
  • You will never be asked to share your full card details, CNIC, or banking credentials via chat or email. If anyone contacts you claiming to be hh98 game support and requests this information, it is not us — report it immediately.
Security reminder: hh98 game will never ask for your account password via email, chat, or any other channel. Keep your login credentials private.

07 Cookies and Tracking Technologies

hh98 game uses cookies and similar technologies to make the platform work correctly and to understand how it is being used. A cookie is a small file stored on your device that helps the platform remember your preferences and session state.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and cookies that manage your balance display. You cannot opt out of essential cookies without disabling the platform entirely.
  • Functional cookies: Remember your preferences such as language settings and display preferences across visits.
  • Analytics cookies: Help us understand which pages and features are most used, how long players spend on different sections, and where technical issues occur. This data is aggregated and not linked to your identity.
  • Security cookies: Used to detect and prevent fraudulent activity and unauthorised login attempts.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the platform, particularly login persistence and session management. We do not use third-party advertising or tracking cookies.

08 Data Retention

We retain your personal data for as long as your account is active and for a defined period after account closure. The retention periods we apply are:

Data Type Retention Period Reason
Account registration data Duration of account + 5 years after closure Legal and audit obligations
Identity documents (KYC) Duration of account + 5 years after closure Anti-money laundering compliance
Financial transaction records Duration of account + 7 years after closure Financial record-keeping requirements
Gaming activity logs Duration of account + 2 years after closure Dispute resolution and responsible gaming
Support communications 3 years from last interaction Service quality and dispute records
Technical/device logs 12 months rolling Security monitoring

Once the applicable retention period has passed, data is securely deleted or anonymised so that it can no longer be linked to you as an individual. We do not retain data longer than necessary.

09 Your Rights and How to Exercise Them

As an hh98 game player, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a clear description of your request.

Right of Access

Request a copy of the personal data we hold about you and an explanation of how it is being used.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data held on your account.

Right to Erasure

Request deletion of your personal data where we no longer have a legitimate reason to hold it.

Right to Restrict Processing

Ask us to pause certain uses of your data while a dispute or correction request is being resolved.

Right to Data Portability

Request your personal data in a structured, commonly used format that you can transfer to another service.

Right to Object

Object to processing of your data for direct marketing or where we rely on legitimate interests as the legal basis.

We aim to respond to all data rights requests within 30 days. Some requests may take longer if they are complex or if we need to verify your identity before processing them. There is no charge for making a data rights request.

10 Contact and Updates

If you have questions about this Privacy Policy, want to understand how a specific piece of your data is being used, or wish to exercise any of your rights, you can reach our team at:

Email: [email protected]
Live Chat: Available 24/7 once logged into your account at hh98game.pro

hh98 game reserves the right to update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable requirements, or improvements to our data handling practices. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date. For significant changes, we will notify registered players through in-platform messaging or email.

We encourage you to check this page periodically. Continued use of hh98 game after an updated policy has been published constitutes your acceptance of the changes.

Related Documents: This Privacy Policy forms part of the overall agreement between you and hh98 game, alongside the Terms and Conditions and Responsible Gaming guidelines.

Our Privacy Commitments

Six ways hh98 game protects your personal information and keeps your account secure.

End-to-End Encryption

Every connection between your device and hh98 game is protected by SSL encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.

No Data Selling

Your personal data is never sold to third-party advertisers, data brokers, or marketing companies. The only parties who receive your information are those directly needed to run the platform.

Secure KYC Verification

Identity documents submitted during verification are processed securely and used only to confirm your identity. They are never shared with game providers or used for any marketing purpose.

Payment Tokenisation

Full payment card numbers are never stored on hh98 game servers. PKR transactions via JazzCash, Easypaisa, Raast, and cards are tokenised so your financial details stay protected.

You Control Your Data

Request access to your data, ask us to correct inaccuracies, or have your information deleted. Your data rights are straightforward and our team will respond to any request within 30 days.

Clear Retention Limits

We only keep your data for as long as necessary. Once the applicable retention period expires, your information is securely deleted or anonymised — no indefinite data hoarding.

Play on hh98 game With Confidence

Your personal data is in safe hands. Register today and experience Casino, Live Casino, and Cricket betting with PKR — backed by a platform that takes your privacy seriously.

Adults only (18+). Please game responsibly and within your personal budget limits.